Certified Apartment Manager (CAM v2)
Event Details
Must attend all dates
Class is 9:00am - 5:00pm each day (see right side of screen)
Does not include test. Test to be taken on student's own accord
Certified Apartment Manager (CAM v2) Credential
The Certified Apartment Manager (CAM v2) is a vital link between the resident and the community owners and investors. Earning your CAM v2 credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals.
Earning your CAM v2 credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.
You'll learn about:
- Occupancy rates
- Comprehensive marketing plans
- Sales team management and product readiness
- Equitable treatment of current and potential residents
- Resident retention and the maintenance of a positive company image
- Consistent and ongoing resident communication
- Positive resident service and issue resolution
- Enforcement of company policy in compliance with laws and regulations
- Property inspections
- Preventive maintenance programs
- Service request process
- Apartment turnover process
- Contractors and vendors
- Recruitment, hiring, orientation, and training of high-caliber employees
- Systematic employee evaluation
- Employment regulations and record-keeping
- Analysis of the property’s financial operations with corrective actions for under-performance
- Monitoring of property performance to achieve the owner’s investment goals
- Accounting principles and practices
- Maximizing net operating income
- Reporting property performance honestly and accurately
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Industry Essentials and Financials
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Property Maintenance
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Human Resources
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Marketing
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Risk Management and Legal
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Resident Experience & Review
Details:
- Audience: Managers, Assistant Managers
- Prerequisite: You must have worked in the apartment industry for at least 12 months
- Completion Requires: All courses listed and all examination requirements met within 6 months of declaring candidacy.
- Candidacy Period: 6 months
- Extensions: 2 extensions; 6 months each; fee $75
- Exam: 185 questions; 4 hours; $100 retake fee
- Renewal: Annual; fee $100; 8 CECs; $50 reinstatement fee
Note: Available as an in-person course only.
Meet your Instructors:
Michelle Fording, NAAEI Faculty
- Vice President, Learning and Engagement, Atlantic Pacific Companies
Brandi Lugo, CAM, NAAEI Faculty
- Director, Sales Training, Northland
Kara Rice, NAAEI Faculty
- Vice President, Education, Swift Bunny
Marci French, CAM, CAPS, NAAEI Senior Faculty
- Chief Facilitator, French's Leadership Solutions
- Vice President, Asset Management, HRG Asset Management
Day |
Module |
Instructor |
Tuesday, July 8 |
1 – Industry Essentials 4 – Marketing |
Michelle Fording |
Wednesday, July 9 |
2 – Property Maintenance |
Brandi Lugo |
Thursday, July 10 |
3 – Legal Responsibilities and Risk Managment |
Brandi Lugo |
Tuesday, July 15 |
5 – Managing Teams |
Kara Rice |
Wednesday, July 16 |
6 – Leading People |
Kara Rice |
Thursday, July 17 |
7 – Investment Management |
Marci French |
Scholarships
The South East Florida Apartment Association is pleased to present our SEFAA Scholarship opportunity for multifamily professionals interested in earning their NAAEI credentials. Click on the button below and complete the form to be considered for this scholarship!
For any questions, please email events@sefaa.org
*Event prices, dates, and location are subject to change
CANCELLATION POLICY: Cancellations and No-Shows are still responsible for payment. If you cannot attend the event, please note that your registration is transferable for the same event. For transfers/ replacements to the original registration, the SEFAA Office must be notified 24 hours prior to event start (48 hours for Signature Events: Volleyball Tournament, Trade Show, Circle of Excellence) by calling the office at 561-447-0696 or emailing events@sefaa.org to prevent double billing. Attendees may present the name of the registrant being replaced at check-in; however prevention of double billing cannot be guaranteed when transfers are made on-site.
Accounts Receivables: If your account is past due 60 or more days, you will not be able to register for any of our upcoming programs, seminars or educational events until your account is brought up to current. Account can be brought current through Member Compass or calling the SEFAA office at 561-447-0696.
Photo & Video Consent: Registration, participation, and/or attendance at any SEFAA event grants full permission to SEFAA to use and distribute any images, videos, and/or audio of you captured at our event for the purposes of event documentation, media coverage, or future promotion. Photographs and/or videos may be published on SEFAA’s website, social media or in other digital/printed publications. If you have any disagreement with this policy, written notice must be sent via email to events@sefaa.org.
Agenda
July 8 | |
9:00 AM - 5:00 PM | Day 1 Industry Essentials and Marketing |
July 9 | |
9:00 AM - 5:00 PM | Day 2 Property Maintenance |
July 10 | |
9:00 AM - 5:00 PM | Day 3 Legal Responsibilities and Risk Management |
July 15 | |
9:00 AM - 5:00 PM | Day 4 Managing Teams |
July 16 | |
9:00 AM - 5:00 PM | Day 5 Leading People |
July 17 | |
9:00 AM - 5:00 PM | Day 6 Investment Management |
For More Information:
Important Information about NAAEI Exams
The format of all NAAEI credential exams has changed. All NAAEI exams are now proctored.
Advance notice is not required to schedule exams being taken via LOP. Candidates who are rescheduling their canceled or failed exams will follow the same scheduling instructions. Retake fee will be charged to the candidate upon login to the scheduling site. There is a seven-day waiting period between exam retakes.
What is PAC?
The purpose of a political action committee (PAC) is simple: to raise funds and elect candidates who understand and support our issues and interests.
Why Should I Get Involved?
The ability of apartment owners to continue to provide safe, affordable rental housing to our residents, and deliver valued services to them – while doing this effectively, efficiently, and profitably – rests on the continued financial strength of APAC and NAAPAC. Our involvement offers us a seat at the table, increased credibility and influence, and of course continued success within the industry.
For more information visit: https://www.sefaa.org/apacnaapac